Event Booking

  1. Once accepted, this booking is a firm contract.
  2. Payment can be made by credit card or invoice. If you are paying by credit card, this must be completed at the point of selecting and purchasing your tickets. For invoices, this must be paid within 30 days of the ukactive invoice being issued or prior to the event itself.
  3. If tickets are not purchased then ukactive will not be able to accommodate you at the event, and you will be turned away on the event day.
  4.  You will receive email confirmation of your ticket purchase which will be expected to be presented at the event.
  5. ukactive has the right to alter or cancel any booking that it cannot fulfil for reasons beyond its control. If this happens, ukactive will use all reasonable efforts to offer you an alternative booking.
  6. ukactive does not accept any liability or responsibility if it cannot provide food, drinks, or services because of industrial action or any other cause which is beyond its control.


  1. In the event of cancellation, you must submit a cancellation request which is to be sent to events@ukactive.org.uk . Such notice will not be deemed to be received unless ukactive has issued an acknowledgement to the delegate.
  2. Credit notes or refunds will not be possible for requests received less than 21 days prior to the event, but you will be entitled to send a substitute if notice is given up to 24 hours before the event date.
  3. No credits or refunds of fees will be possible for delegates who fail to attend the event for reasons outside the control of ukactive.


Event Terms  

By purchasing a ticket, you acknowledge and agree to the following:

  1. You take full responsibility for any loss or damage to your personal property that may arise directly or indirectly from your attendance to the event.
  2. Participants attend the event at their own risk. You will not seek to penalise, prosecute or claim compensation from the organisers, sponsors, presenters or participants at the event for injury, loss or damage.
  3. You are not permitted to record or film at the event without the prior written consent of ukactive.
  4. ukactive or pre-authorised sponsors and partners may videotape, photograph or audiotape part of the event and it is possible that you will be filmed, photographed or recorded. All of which may be used for marketing purposes.

By purchasing a ticket, you acknowledge that the organisers, sponsors and presenters:

  1. May film, photograph or record you during the event.
  2. Retain the right to use any such film, photographs, or recordings.
  3. You have carefully read and understand all of the above.
  4. You are sharing your details and information which will be used solely to deliver the event and for event communication and billing purposes.