Event Booking

    1. Once accepted, this booking is a firm contract.
    2. Payment can be made by credit card or invoice. If you are paying by credit card, this must be completed at the point of selecting and purchasing your tickets. For invoices, this must be paid within 30 days of the ukactive invoice being issued or prior to the event itself.
    3. If tickets are not purchased then ukactive will not be able to accommodate you at the event, and you will be turned away on the event day.
    4.  You will receive email confirmation of your ticket purchase which will be expected to be presented at the event.
    5. ukactive has the right to alter or cancel any booking that it cannot fulfil for reasons beyond its control. If this happens, ukactive will use all reasonable efforts to offer you an alternative booking.
    6. ukactive does not accept any liability or responsibility if it cannot provide food, drinks, or services because of industrial action or any other cause which is beyond its control.

Cancellation

    1. In the event of cancellation, you must submit a cancellation request which is to be sent to events@ukactive.org.uk . Such notice will not be deemed to be received unless ukactive has issued an acknowledgement to the delegate.
    2. Credit notes or refunds will not be possible for requests received less than 21 days prior to the event, but you will be entitled to send a substitute if notice is given up to 24 hours before the event date.
    3. No credits or refunds of fees will be possible for delegates who fail to attend the event for reasons outside the control of ukactive.

Event Terms  

By purchasing a ticket, you acknowledge and agree to the following:

    1. You take full responsibility for any loss or damage to your personal property that may arise directly or indirectly from your attendance to the event.
    2. Participants attend the event at their own risk. You will not seek to penalise, prosecute or claim compensation from the organisers, sponsors, presenters or participants at the event for injury, loss or damage.
    3. You are not permitted to record or film at the event without the prior written consent of ukactive.
    4. ukactive or pre-authorised sponsors and partners may videotape, photograph or audiotape part of the event and it is possible that you will be filmed, photographed or recorded. All of which may be used for marketing purposes.

By purchasing a ticket, you acknowledge that the organisers, sponsors and presenters:

    1. May film, photograph or record you during the event.
    2. Retain the right to use any such film, photographs, or recordings.
    3. You have carefully read and understand all of the above.
    4. You are sharing your details and information which will be used solely to deliver the event and for event communication and billing purposes.

Award Entries

Each entry to the ukactive Awards 2025 shall be subject to these Terms and Conditions.  

All entrants shall be bound by these Terms and Conditions and all entries shall be considered and judged in accordance with these Terms. ukactive reserves the right to amend these Terms and Conditions at any time, and such changes shall be deemed notified to entrants by their publication online.  

  1. By submitting an entry/entries, you confirm that you accept these Terms and Conditions and that you have the agreement of all associated parties the submission/s represents.  
  2. Each entry must be completed in full and received on or before the closing date of 5pm, Friday 20th June 2025. ukactive cannot guarantee that entries received after this deadline will be considered.  
  3. You may enter multiple categories. The entry fee is payable for each entry you make.  
  4. You accept that you are liable to pay the entry fee when you register, prior to creating and completing your entry/entries.  
  5. Entrants can pay the entry fee by credit card, or within 30 days of receipt of the ukactive  invoice (for ukactive members only). If payment is not received in full by the stated deadline of Friday 6th June 2025, you will not be able to progress and/or submit your entry / entries via the ukactive Shop.  
  6. Once payment has been made no refunds can be issued.  
  7. ukactive reserves the right to cancel the Awards at any stage. In the event of such cancellation, entry fees received will be fully refunded. For the avoidance of doubt, ukactive shall not be liable to entrants in respect of any additional costs or consequential losses incurred by entrants as a result of any such cancellation.  
  8. By submitting an entry you agree to participate according to the assessment and judging processes outlined.  
  9. Entrants must not seek to make contact with or attempt to influence the judges in any way. If this is evident, the entrants and corresponding application will be disqualified from the process.  
  10. In the course of assessing an entry, the judges may request further information about the entry from the person named as the primary contact at the point of registration.  
  11. Upon submitting an entry/entries, entrants automatically confirm that the information supplied is truthful and accurate. If this information is subsequently found to be incorrect, the entry or entries may be disqualified and withdrawn from the awards competition. In the event of disqualification through the provision of inaccurate information or materials, the entry fee will not be refunded.  
  12. In the event that a regional category within the Club Centre of the Year award does not receive a sufficient volume of qualifying entries, ukactive reserves the right to consolidate regions or amend category groupings as necessary to maintain the integrity and value of the award. 
  13. ukactive reserves the right to (i) disqualify entries which do not comply with these conditions, (ii) remove categories without notice and (iii) move an entry to another category without notice if we feel it would be better suited in that category.  
  14. Upon submitting an entry/entries, entrants automatically confirm the right for ukactive to share the information presented with third parties (external marking entities) where necessary and use some or all information through or on ukactive channels. If you do not wish for your application to be shared or used in this way please confirm this by writing to the Events Team at events@ukactive.org.uk.  
  15. No commercial confidences will be broken – all ukactive awards judges and third parties involved with the judging are subject to Non-Disclosure Agreements.  
  16. All decisions relating to the shortlisting and granting of awards during the judging of the ukactive Awards will be final, and no correspondence or discussion will be entered into by the judges or the ukactive team in relation to these decisions.  
  17. Personal information relating to individuals provided by the entrant shall be stored and processed by ukactive for use solely in connection with the Awards and such information shall not be distributed to third parties, not related to the judging process, without the relevant individual’s prior consent. Such information will only be disclosed to a third party with prior notice when ukactive believes such disclosure to be required by law or regulation or to be necessary to defend the rights of ukactive, the safety of the public or other entrants.  
  18. Should an entry progress to finalist status in any category, ukactive will pass entrants’ contact details on to the awards’ sponsors/partners and facilitate introductions to those sponsors/partners with all category winners. Your agreement to this was/will be sought when you register and pay for your entry/entries.  
  19. By entering the ukactive Awards, entrants agree to participate in publicity and material resulting from the Awards if requested to do so by ukactive (in the run-up to the awards evening, on the date of the Awards Ceremony and subsequently in any publicity regarding the ukactive Awards) and ukactive reserves the right to use the details of successful entrants in any publicity or material.  
  20. ukactive will work with successful entrants to develop a series of best practice case studies to be shared at future events, in varying formats, to promote and facilitate ongoing sector learning and development. Entrants’ permission to take this forward will be assumed upon receipt of entry, although any confidential/sensitive information provided can be redacted on request.  
  21. ukactive or pre-authorised sponsors and partners may record or photograph part of, or the entire assessment process and the event, and it is possible that you will be filmed, photographed or recorded. ukactive and its partners retain the right to use any such media for promotional/PR purposes.  
  22. ukactive will not share any information marked ‘confidential’ from any entrant’s application  
  23. Entrants will not seek to penalise, prosecute or claim compensation from the organisers, sponsors, presenters  or participants for injury, loss or damage, throughout the assessment process, mystery shops or awards evening.  
  24. The Awards and these Terms and Conditions are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales.